Category Archives: Newsletter Excerpts

Why EQ Works And How It Can Boost Your Business

Intelligence, as measured by IQ (intellectual quotient), was once thought of as a reliable predictor of performance but evidence shows your EQ (emotional quotient) is the superior measure.  Research now shows that people with high emotional intelligence...
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When Training Isn’t Working

Why do so many people receive training in the ‘soft skills’ area and do nothing with it?  Why is it that the people who need training the most are usually the ones that say they need it...
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Know Your Training ROI

Good businesses would never open a new office, buy a new asset, or take on a new staff member without knowing what return on investment (ROI) they can expect. With training, businesses need to ensure the money...
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