Recently I received incredibly bad customer service from a well-known retailer and thought “wow, these guys could re-write the book on how to destroy customer loyalty.” It also occurred to me their blunders could serve as an...
Read more
About: GeoffWake
Recent Posts by GeoffWake
When Work Becomes A Battlefield
What do you do when people at work are in conflict, not working as a team or even going out of their way to make work life a misery? A sales manager friend of mine was faced...
Read more
Recent Comments by GeoffWake
No comments by GeoffWake yet.